Privacy Policy
Ajjel Platform is committed to protecting the privacy of institutions and customers. This policy explains how data is collected, processed, shared, and protected when using the platform.
Data Collected
- Registered institution data (e.g., commercial register, branches, employees, permissions and settings)
- Customer data associated with contracts within the system
- Product/installment/guarantee data and related attachments
- Payment, collection and wallet movement records
- Operational activity logs associated with platform use
How Data is Used
- Operating the system and providing services, managing accounts and permissions
- Verifying commitment status within the platform to reduce risks
- Issuing reports and operational notifications related to the service
- Customizing user experience and improving performance and service quality
- Complying with regulatory requirements and orders of competent authorities when necessary
Data Sharing
- Only general indicators are shared within the platform (e.g., order exists/not exists)
- Data is shared partially without revealing unnecessary details or sensitive data
- No query result is displayed without explicit customer consent
- Data is not sold or rented to any external party
Data Storage and Protection
- Data is stored on secure servers and infrastructure
- Sensitive data and attachments are encrypted as required
- Operational activities are logged to support security, verification and auditing
Ajjel Platform operates as a technical service provider for managing data and processes between registered entities, and is not a credit information entity.
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Our team will answer any question about these terms or how your data is handled.
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