Follow up overdue clients and check IDs

See who is late on payments and check a client’s record before selling.

3 steps 1 min read Updated 2026/09/25

1
Overdue clients list

Open “Overdue clients” to see clients who passed their due date and the overdue amounts.
2
Contact and grant extensions

From the order details you can send a WhatsApp payment link, or give the client extra days added to the current due date.
3
Check before selling

From the “Inquiry center” enter the ID number to see whether the client has a recorded default before you sell to them.